Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Berrywood Hospital
2022-02-23
Person
5
5
0
Review of Centre for Neuromodulation - rTMS
23rd February 2022
Because the care and support of all of the staff has been superb.
Suggested improvements
It would have been nice if my husband could have been in. The room while having treatment, at least some of the time.
2022-03-22 14:51:59
Response from Berrywood Hospital
Thank you for you review, we really do appreciate your time in its completion. I appreciate it would have been a nice if your husband was allowed in treatment . It is important for the team to concentrate on your treatment and dedicate time to you, We also have Covid-19 risk assessments that we have to adhere too to maintain safety and infection control measures. As covid-19 measures start to decline and changes are implemented this will be reflected in line with NHS government guidelines current restrictions.
Berrywood Hospital
2022-02-23
Person
5
5
0
Review of Centre for Neuromodulation - rTMS
written by a patient
23rd February 2022
Absolutely exceptional care as usual. Staff are both highly competent and compassionate.
Suggested improvements
Important!! The posts that usually prevent easy access to neuromodulation centre were down. This is great. However I tripped on the raised square in the middle of the path. This is a serious hazard.
2022-03-22 15:13:31
Response from Berrywood Hospital
Thank you for your review, I am pleased that you find the staff both competent and compassionate I will be sure to pass this on. I am so sorry to hear that by solving one issue it caused another. I will be sure to make sure the site management are aware to manage this risk in the future. We are continuously looking at our access and ways we can improve this.
Berrywood Hospital
2022-02-23
Person
5
5
0
Review of Centre for Neuromodulation - rTMS
written by
23rd February 2022
Berrywood Hospital
2022-02-23
Person
5
5
0
Review of Centre for Neuromodulation - rTMS
written by
23rd February 2022
Berrywood Hospital
2022-02-23
Person
5
5
0
Review of Centre for Neuromodulation - rTMS
23rd February 2022
[name removed] and [name removed] are so kind and understanding - I feel safe with them. I am grateful to have a named nurse, [name removed], who is brilliant. I feel comfortable sharing things with her.
Suggested improvements
I really genuinely feel that this is the best care I have ever received!! I feel incredibly grateful for you all and I cannot fault anything! Thank you so much!
Berrywood Hospital
2022-02-23
Person
4
5
0
Review of Centre for Neuromodulation - rTMS
written by a carer
23rd February 2022
The staff are very kind.
Berrywood Hospital
2022-02-23
Person
5
5
0
Review of Centre for Neuromodulation - rTMS
written by a patient
23rd February 2022
Because they care about you.
Berrywood Hospital
2022-02-23
Person
5
5
0
Review of Centre for Neuromodulation - rTMS
23rd February 2022
Staff are friendly, understanding and considerate of needs.
Berrywood Hospital
2022-02-23
Person
5
5
0
Review of Centre for Neuromodulation - rTMS
23rd February 2022
The staff were excellent..
2022-03-22 15:08:36
Response from Berrywood Hospital
Thank you for your review we really appreciate your time as we used them for our service development.
Berrywood Hospital
2022-02-23
Person
3
5
0
Review of Marina Ward
23rd February 2022
n/a
Suggested improvements
n/a
